Main Restaurant/Location Settings - Revision history

Administrator: Added the Google Tab information.

2025-12-19T18:11:37Z

Added the Google Tab information.

← Older revision		Revision as of 14:11, 19 December 2025
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	=== Transaction Fees Tab ===		=== Transaction Fees Tab ===
	If you are on a variable fees plan, this page will show the current balance (if any) of uncollected fees from previous orders. Balances are created when you cancel an order that is received or if we have a technical issue recovering the fees from a previous order. The system will automatically collect the balance with the next successful order(s) placed through the system.		If you are on a variable fees plan, this page will show the current balance (if any) of uncollected fees from previous orders. Balances are created when you cancel an order that is received or if we have a technical issue recovering the fees from a previous order. The system will automatically collect the balance with the next successful order(s) placed through the system.

			=== Google Tab ===
			You can connect your Dine Local restaurant location to your Google My Business profile and we will automatically provide updates to Google to keep your business data in sync. Specifically we will update your menu data, regular business hours, and special hours such as holiday hours that are added to our system. Simply connect your Google Profile as outlined in our [[Google Reviews Management\|Reputation Management module]], and you will then have the opportunity to "Sync Hours" manually to Google, and we will automatically provide updates to Google every day for any changes to special hours.

Administrator: Add the Save Option Names option which was added in the locationoptions extension.

2025-04-10T17:18:46Z

Add the Save Option Names option which was added in the locationoptions extension.

← Older revision		Revision as of 13:18, 10 April 2025
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	* '''Address/City/State/Postal/Country''' - this shows the current address of your restaurant. If you need to change the address of your restaurant you need to contact our team at [mailto:support@dineniagara.ca support@dineniagara.ca].		* '''Address/City/State/Postal/Country''' - this shows the current address of your restaurant. If you need to change the address of your restaurant you need to contact our team at [mailto:support@dineniagara.ca support@dineniagara.ca].
	* '''Description''' - this is a brief description of your restaurant. It is used only sparingly throughout the order page and website, so it is not required.		* '''Description''' - this is a brief description of your restaurant. It is used only sparingly throughout the order page and website, so it is not required.
			* '''Save Option Names''' - by default we will save the menu option names with the selected options from the customer for clarity when you are reading your orders (example: "(Wing Sauce) Hot"). If you prefer to only save the option selected in your orders (example: "Hot") you can turn off this switch. Note that this setting affects how orders are saved, it is not just a display toggle, so you will not be able to add back the menu option names later for orders saved without it.
	* '''Banner Image''' - the banner image that shows across the top of your menu order page and in the restaurant list.		* '''Banner Image''' - the banner image that shows across the top of your menu order page and in the restaurant list.
	* '''Hide Phone # from Front End''' - hides your phone number from the menu/order page if you prefer not to receive customer phone calls at your notification phone number.		* '''Hide Phone # from Front End''' - hides your phone number from the menu/order page if you prefer not to receive customer phone calls at your notification phone number.

Administrator: Added Google Tag Account field.

2025-03-18T18:21:07Z

Added Google Tag Account field.

← Older revision		Revision as of 14:21, 18 March 2025
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	* '''Banner Image''' - the banner image that shows across the top of your menu order page and in the restaurant list.		* '''Banner Image''' - the banner image that shows across the top of your menu order page and in the restaurant list.
	* '''Hide Phone # from Front End''' - hides your phone number from the menu/order page if you prefer not to receive customer phone calls at your notification phone number.		* '''Hide Phone # from Front End''' - hides your phone number from the menu/order page if you prefer not to receive customer phone calls at your notification phone number.
			* '''Google Tag Account''' - allows you to add your Google Analytics Measurement ID to receive Google Analytics tracking data for your menu pages. See our [[Google]] section for more information.

	=== Settings Tab ===		=== Settings Tab ===

Administrator: Added Reviews Tab details and link to Google Reviews link help.

2025-02-27T01:57:42Z

Added Reviews Tab details and link to Google Reviews link help.

← Older revision		Revision as of 21:57, 26 February 2025
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	==== Viewing your Stripe Connect Account ====		==== Viewing your Stripe Connect Account ====
	Once you have set up your Stripe Connect account you can click the "View stripe connect account" button to launch Stripe and view all transactions and balances that are destined for your bank account.		Once you have set up your Stripe Connect account you can click the "View stripe connect account" button to launch Stripe and view all transactions and balances that are destined for your bank account.

			=== Reviews Tab ===
			You can provide the link for your Google Reviews and Facebook Reviews in this section. If you have provided these links, your customers will be presented with the opportunity to leave a Google or Facebook review after [[Customer Feedback\|providing feedback on their orders]].

			To get your Google Reviews link, follow the instructions on this [https://support.google.com/business/answer/3474122?hl=en#create_and_share_a_link Google Help Document]. Your Facebook review link should be accessible from your Restaurant Facebook page. If you don't have a reviews section you can leave this blank.

	=== Web Links Tab ===		=== Web Links Tab ===

Administrator: Add Tax Settings Tab info

2024-12-10T15:31:52Z

Add Tax Settings Tab info

← Older revision		Revision as of 11:31, 10 December 2024
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	''Note: You must include the full link to each page for the links to work (for example: https://facebook.com/dinelocalapp<nowiki/>)''		''Note: You must include the full link to each page for the links to work (for example: https://facebook.com/dinelocalapp<nowiki/>)''

			=== Tax Settings Tab ===
			If you have special tax settings for your location, you can adjust them here, for example if you are in a different province than Ontario or are you are a Charity location who has different tax treatment. ''Note: You can only edit the tax rate for your menu items, and you are responsible for ensuring that you are following tax code for your location. Delivery tax rates must be managed by our administrative team. If you believe you have the incorrect tax rate set for delivery please reach out to our support team.''

	=== Donations Tab ===		=== Donations Tab ===

Administrator: Added the new Web Links tab and pointed the Stripe Connect setup to the dedicated help page.

2024-11-19T16:02:49Z

Added the new Web Links tab and pointed the Stripe Connect setup to the dedicated help page.

← Older revision		Revision as of 12:02, 19 November 2024
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	If you have not yet set up your Stripe Connect account, you will see a button that allows you to "Create a Stripe Connect account"		If you have not yet set up your Stripe Connect account, you will see a button that allows you to "Create a Stripe Connect account"

	~~''Note: we recommend using a computer instead of a mobile device to complete this step''~~		You can find full instructions on your Stripe Connect setup on our [[Setting Up and Verifying Your Stripe Connect Account\|help page for Stripe]].

	~~Tap or click the button to launch the~~ Stripe setup ~~process. You will be required to enter your business details, your personal details,~~ and ~~your banking information to allow~~ Stripe ~~to process payments into your account. As Dine Niagara does not participate in the transaction through a commission structure, we have opted to use the~~ Stripe ~~Connect infrastructure to enable simple payments via Credit Card and from our own gift cards into your bank account~~.

	'''''It is mandatory that you configure your Stripe Connect Account before we can enable your restaurant for orders.'''''		'''''It is mandatory that you configure your Stripe Connect Account before we can enable your restaurant for orders.'''''
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	==== Viewing your Stripe Connect Account ====		==== Viewing your Stripe Connect Account ====
	Once you have set up your Stripe Connect account you can click the "View stripe connect account" button to launch Stripe and view all transactions and balances that are destined for your bank account.		Once you have set up your Stripe Connect account you can click the "View stripe connect account" button to launch Stripe and view all transactions and balances that are destined for your bank account.

			=== Web Links Tab ===
			You can set up all of your website and social links on this page. We have provided the ability to link website, Facebook page/profile, Instagram page, X profile, and TikTok profile which will appear on your order page above your restaurant name.

			''Note: You must include the full link to each page for the links to work (for example: https://facebook.com/dinelocalapp<nowiki/>)''

	=== Donations Tab ===		=== Donations Tab ===

Administrator: Added the transaction fees tab information. Removed the tags tab information.

2023-08-15T13:35:46Z

Added the transaction fees tab information. Removed the tags tab information.

← Older revision		Revision as of 09:35, 15 August 2023
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	When you are logged in with your manager account, you have the ability to change some of the settings related to your restaurant on the Dine Niagara platform. To access the Restaurant Settings page, you need to log into the [[Accessing the Admin Panel\|Administrator panel]] using the manager login that was provided to you. If you have only one location enabled under your login, you will then go to the 'Settings' option under the 'Restaurant' heading in the left navigation pane. If you have multiple locations, you'll visit 'Locations' under the 'Restaurant' heading and then click on the 'pencil' icon beside the location you want to edit.		When you are logged in with your manager account, you have the ability to change some of the settings related to your restaurant on the Dine Niagara platform. To access the Restaurant Settings page, you need to log into the [[Accessing the Admin Panel\|Administrator panel]] using the manager login that was provided to you. If you have only one location enabled under your login, you will then go to the 'Settings' option under the 'Restaurant' heading in the left navigation pane. If you have multiple locations, you'll visit 'Locations' under the 'Restaurant' heading and then click on the 'pencil' icon beside the location you want to edit.
	[[File:Location ~~Main~~ Page Screen Shot.png\|none\|thumb\|600x600px\|Main Location settings page.]]		[[File:Location Settings Page Screen Shot.png\|none\|thumb\|600x600px\|Main Location settings page.]]
	There are several tabs of information which can be edited as described below:		There are several tabs of information which can be edited as described below:

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	All donation amounts will be included in your sales reporting for your own records. We do not hold any donations, it is your responsibility to route all donations to the charity.		All donation amounts will be included in your sales reporting for your own records. We do not hold any donations, it is your responsibility to route all donations to the charity.

	=== ~~Tags~~ Tab ===		=== Transaction Fees Tab ===
	~~We use "Tags" to help customers find food~~ of ~~different types using our search categories and category links~~. ~~You can associate your restaurant with~~ the ~~various categories by selecting the appropriate 'tags'~~ from ~~the drop down list~~.		If you are on a variable fees plan, this page will show the current balance (if any) of uncollected fees from previous orders. Balances are created when you cancel an order that is received or if we have a technical issue recovering the fees from a previous order. The system will automatically collect the balance with the next successful order(s) placed through the system.

	~~''Note: If you select tags which are not relevant to your restaurant menu, we~~ will ~~remove them as it affects~~ the ~~customer'~~s ~~experience while browsing our menus~~.''

Administrator: Initial locations page

2023-07-28T22:47:03Z

Initial locations page

New page

When you are logged in with your manager account, you have the ability to change some of the settings related to your restaurant on the Dine Niagara platform. To access the Restaurant Settings page, you need to log into the [[Accessing the Admin Panel|Administrator panel]] using the manager login that was provided to you. If you have only one location enabled under your login, you will then go to the 'Settings' option under the 'Restaurant' heading in the left navigation pane. If you have multiple locations, you'll visit 'Locations' under the 'Restaurant' heading and then click on the 'pencil' icon beside the location you want to edit.
[[File:Location Main Page Screen Shot.png|none|thumb|600x600px|Main Location settings page.]]
There are several tabs of information which can be edited as described below:

=== Location Tab ===
You are able to edit the following data for your location:

* '''Name''' - the restaurant name as it will appear on your menu order page and in the restaurant list. ''(Required. Max 128 Characters)''
* '''Email''' - the email address where you will receive email notifications of new orders ''(Required. Max 96 Characters. Must be a valid email address)''
* '''Telephone''' - the telephone number for order notifications ''(Required.)''
* '''Image''' - the logo image that will be shown on your menu order page and the restaurant list.
* '''Status''' - this shows whether your location is visible to the public. If you need to change this option you need to contact our team at [mailto:support@dineniagara.ca support@dineniagara.ca].
* '''Address/City/State/Postal/Country''' - this shows the current address of your restaurant. If you need to change the address of your restaurant you need to contact our team at [mailto:support@dineniagara.ca support@dineniagara.ca].
* '''Description''' - this is a brief description of your restaurant. It is used only sparingly throughout the order page and website, so it is not required.
* '''Banner Image''' - the banner image that shows across the top of your menu order page and in the restaurant list.
* '''Hide Phone # from Front End''' - hides your phone number from the menu/order page if you prefer not to receive customer phone calls at your notification phone number.

=== Settings Tab ===
You are able to edit the following data for your location:

* '''Offer Delivery''' - turn on or off delivery as an available ordering option for your location. ''Note: Generally this should be left ENABLED or you will not be able to receive delivery orders.''
* '''Delivery Time Interval''' - this is the time between order slots for customers to choose from when they are pre-ordering. ''Note: This does not affect "As Soon As Possible" orders and we recommend you leave it set to 15 minutes.''
* '''Delivery Lead Time''' - this is the default time we will show customers as the expected delivery time from when they place an order. ''Note: This time is also updated whenever you change the "[[Adjusting Your Pickup Ready Time|Pickup Ready Time]]" from the top bar. This does not affect the speed or timing of delivery services.''
* '''Allow Pre-Order for Delivery''' - this turns on or off the ability for customers to pre-order in advance. ''Note: If you disable this option, customers will only be able to place orders "As Soon As Possible" and will not be able to order outside of your business hours. It is highly recommended that you leave this setting enabled.''
* '''Delivery Pre-Order Days in Advance''' - this is the number of days in advance that a customer can pre-order. We default this value to 5 days when we set up your location which is usually sufficient for most restaurants. If you offer menu items with longer lead times or catering type menu items, you may want to consider extending this to 20-30 days.
* '''Same Options as Above for Pickup Orders'''
* '''Offers Dine-In''' - If you have dine in available we will show your restaurant dine-in hours in addition to your takeout and delivery hours on your menu/order page and restaurant list. This should only be turned off if you have no seating in your restaurant.

=== Schedules Tab ===
The Schedules Tab allows you to edit your regular business hours for the platform. This should be your standard running hours and you do not need to edit these hours for special days such as vacations or holidays. Those should be set using the Special Schedules process.

There are three sets of hours which can be adjusted:

# Opening Schedule is the hours that your dine-in restaurant is open (which may include hours that you do not serve food for bars/nightclubs)
# Delivery Schedule is the hours that you offer delivery orders (which may differ from pickup orders if you do your own deliveries)
# Pickup Schedule is the hours that you offer pickup orders (which should be the same as the hours that your kitchen is open)

To change your hours you will click on the hours you would like to adjust, and use the interface to set open and closed and hours for the day.

Setting hours can be somewhat complex, particularly if you offer multiple opening times in a day. We recommend that if you need to adjust your hours that you send us your new hours and effective date to [mailto:support@dineniagara.ca support@dineniagara.ca] and we will make the adjustment for you.

=== Gallery Tab ===
You have the ability to add photos to a gallery that will be shown on its own tab on your menu/order page. This is completely optional and most restaurants do not set any images here.

=== Payouts Tab ===
This is where you will find your link to set up or view your Stripe Connect account which is where all credit card and Dine Niagara gift card payments are processed to your bank account.

==== Initial Stripe Connect Setup ====
If you have not yet set up your Stripe Connect account, you will see a button that allows you to "Create a Stripe Connect account"

''Note: we recommend using a computer instead of a mobile device to complete this step''

Tap or click the button to launch the Stripe setup process. You will be required to enter your business details, your personal details, and your banking information to allow Stripe to process payments into your account. As Dine Niagara does not participate in the transaction through a commission structure, we have opted to use the Stripe Connect infrastructure to enable simple payments via Credit Card and from our own gift cards into your bank account.

'''''It is mandatory that you configure your Stripe Connect Account before we can enable your restaurant for orders.'''''

==== Viewing your Stripe Connect Account ====
Once you have set up your Stripe Connect account you can click the "View stripe connect account" button to launch Stripe and view all transactions and balances that are destined for your bank account.

=== Donations Tab ===
If you have a Charity that you regularly partner with, we have enabled Donations at Checkout within our platform. If you would like to allow customers to make a small donation ($2/5/10/15) at the same time as their order, simply enable the Accept Donations at Checkout option and then enter the name of the Charity which will be displayed to customers when they check out.

All donation amounts will be included in your sales reporting for your own records. We do not hold any donations, it is your responsibility to route all donations to the charity.

=== Tags Tab ===
We use "Tags" to help customers find food of different types using our search categories and category links. You can associate your restaurant with the various categories by selecting the appropriate 'tags' from the drop down list.

''Note: If you select tags which are not relevant to your restaurant menu, we will remove them as it affects the customer's experience while browsing our menus.''