Dine Local Restaurant Administrator Guide

Thank you for choosing Dine Niagara for online ordering and deliveries at your restaurant!

This guide is designed to support you and your team with the use of the Dine Niagara platform.

As always if you have any problems and require support you can email us at support@dineniagara.ca for help.

Initial Setup

• Installing the Dine Niagara Restaurant App
• Accessing the Admin Panel
• Changing Your Password
• Setting Your Font Size

Daily Operations Activities

Receiving and Processing Orders

• Receiving and Processing an Order
• Cancelling or Redispatching a Delivery

Requesting a Manual Delivery

• Requesting a Manual Delivery for a Prepaid Order

Processing Gift Card Payments In Person

• Redeeming a Gift Card In Person

Managing Inventory Availability

• Marking Items, Categories, and Options Out Of Stock

Closing and Opening for Orders and Adjusting Pickup Ready Time

• Quick Close to Pause or Stop Orders
• Adjusting Your Pickup Ready Time

Validating Student Savours™ Discounts In Restaurant

• Validating and Logging a Discount In Restaurant

Administrative Activities

Restaurant Settings

• Main Restaurant/Location Settings
• Menu Item Management and Settings
• Special Schedules for Holidays and Vacations

Marketing & Promotions

• Setting up Menu Specials
• Setting up Coupon Promotions

Reports

• Accessing Sales and Delivery Reports

Driving Traffic to your Order Page

Social Media

• Facebook
• Instagram
• Other Social Platforms

Search Engines

• Google
• Bing

Web Sites

• Your Own Website